Delivery & Returns
Royal Mail -FREE UK DELIVERY. All parcels are sent 2nd class recorded which takes 3 working days from despatch.
Orders will be despatch between 1 - 3 working days from the date of order, if you require your item sooner than this then please contact Be.loved Bridal by email on firstname.lastname@example.org and we will do our best to help.
Please ensure there is someone available to receive the parcel as our packages are too large for a letterbox.
International deliviery is available for a flat rate of £15, we ship to most desinations in Europe, America and selected countries in the rest of the world. Please note we use Royal Mail Airsure who do exclude certain counties from their service. Please check the Royal Mail website for full details of up to date exclusions.
International shipping times are as follows:
- two working days after posting to Western Europe
- four working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities)
- six working days after posting to the Rest of the World.
You can return an item (excluding bespoke portraits and stationary) within 14 days of receipt for a refund or exchange excluding any delivery charges. Goods received outside of the 14 day period will be offered a store credit. Please note that international orders will be charged our standrd international shipping rate of £15 for any exchanges.
Please include your invoice in the return parcel otherwise we cannot identify your order for a refund/exchange.
Please send all returns to :
Be.Loved Bridal, Returns Department, 13 Red Hall Avenue, Leeds, LS17 8NQ.
The return postage cost is to be covered by you the customer.
Any issues during return transit are not the responsibility of Be.loved Bridal, these issues are to be resolved between the customer and the courier. We recommend returns should be sent by a ‘Recorded Delivery’ service as this is traceable.
Be.loved Bridal x